Customer Service1.800.824.2263

Our Guarantee. Period.

At Fowler's Chocolate, your satisfaction is our first priority. From creation to shipping, we take every step necessary to ensure that you receive the finest chocolates in the world—in perfect condition. We want to exceed your expectations with every order you place.
We carefully monitor a weather app that shows us your 5-day forecast, and ship with care so that your product arrives in good shape. If you are not 100% satisfied with your order, please call our Customer Service number or email us. We’re family owned and operated local business of Buffalo, NY and value your patronage.

Whatever you are looking for, here’s a quick reference to get you to the right person: 

Customer Support: 1-800-824-2263
To place an order, check order status, or advise us of any issues regarding your order.
Corporate Gifts: 1-716-725-1861
For information about company gift-giving ideas year round, call Lori Cinquino, or email her at
Fundraising: 1-716-222-2801 
For information about year-round fundraising products, call Nadine Bargnes or email her at
Factory Tour
We open our factory to the public every October, offering self-guided tours and a behind-the-scenes glimpse of how our famous sponge candy is made. Plentiful samples make it fun for everyone. To keep our focus on making delicious candy year round, we do not offer tours at any other time. Be sure to hear about the tour; sign up for our newsletter.
Special Offers
We offer online retail sales promotions to our newsletter subscribers and Facebook fans. These promotions are offered in thanks for their support and engagement with us. Since these offer do not apply to phone-in orders, we invite you to join one or both of these communities, which will give you access to these special offers.  
Donation Requests
Fowler’s Chocolates and its associates are committed to giving back to our community. We receive numerous donations requests throughout the year and are unable to respond to every request we receive. If your organization is in need of raising funds, we offer exceptional fundraising products with no minimums. Many organizations successfully use our products to augment their fundraising campaigns. Go here for more info.