Do your chocolates have allergens in them such as soy, peanuts, tree nuts, dairy, and gluten?
Some of our products contain peanuts, tree nuts, milk, eggs, soy, and/or wheat (gluten); it varies by product and we do not guarantee that any are entirely free of trace amounts of these allergenic ingredients. All of Fowler’s candies are manufactured in the same factory with shared equipment and utensils, posing the risk of allergen cross-contamination.
Do you use Latex in your production process?
To ensure proper food handling hygiene, our packers wear gloves that contain latex to pack our orders.
Are your chocolates Kosher?
Fowler’s candies are not classified as Kosher.
Are any of your chocolates Vegetarian or Vegan?
Sponge Candy contains animal-based gelatin. This applies to all flavors of Sponge Candy: milk, dark and orange. Our dark chocolate is milk-free, containing only cocoa, sugar, cocoa butter (which is vegan), soy lecithin, and vanilla. Please note that these items are all manufactured in the same factory and with the same equipment as our products which contain milk products. Equipment is cleaned between products, but we cannot guarantee that any product is entirely free of minute traces of dairy.
Do you sell Sugar Free chocolates?
Some of our retail locations carry candies that are sugar free. We do not offer sugar free candies available online. You can always call in an order at 800-824-2263
Are your chocolates Gluten Free?
Most Fowler’s products are gluten free. However, Buffaloreos and Chocolate covered pretzels are run down the same production line. If you have a severe gluten allergy, please note that we do not manufacture to the requirements of the Gluten-Free Certification Program and therefore cannot make any claims that our products are gluten-free.
Are any of your chocolates Dairy Free?
Our Dark chocolate has no dairy, but is made in a factory that processes dairy products. Our Milk Chocolate contains: Sugar, Whole Milk, Cocoa Butter, Chocolate Liquor, Vanillin (an artificial Flavor), Soy Lecithin (an emulsifier) and is not dairy free. Any product listed as milk chocolate, milk chocolate coated, drizzled, etc., has dairy (whole milk solids). This includes Milk Chocolate Sponge Candy.
Do You Accept Donation Requests?
Fowler’s Chocolates and its associates are committed to giving back to our community. Every Columbus Day we host a selected charity to be the recipient of a portion of the 2 day Factory tour event proceeds. We receive numerous donations requests throughout the year and are unable to respond to every request we receive. If your organization is in need of raising funds, we offer exceptional fundraising products with no minimums. Many organizations successfully use our products to augment their fundraising campaigns. Our Fundraising manager, Nadine, is an expert! Visit our Fundraising page for more info.
Do You Do Factory Tours?
We open our factory to the public every Columbus Day weekend in October, offering self-guided tours and a behind-the-scenes glimpse of how our famous sponge candy is made. We partner with a local charity to be the recipient of a portion of the events proceeds. Plentiful samples make it fun for everyone. To keep our focus on making delicious candy year round, we do not offer tours at any other time. Be sure to hear about the tour; sign up for our newsletter.
What Are Your Sourcing Practices?
We understand and share in our customers' concerns for where their food comes from and the welfare of those who produce it. The rights of children around the globe and the working conditions from which we receive our ingredients are of the utmost importance to us, and we carefully monitor our sources. Contrary to outdated and false postings on social media sites, we have no contact with--or contracts with--cocoa bean growers, and do not support the use of child labor in the cocoa bean industry.
Do You Ever Run Special Offers?
We offer occasional online and in-store promotions to our newsletter subscribers and Facebook and Instagram fans. These promotions are offered in thanks for their support and engagement with us. Since these offers do not apply to phone-in orders, we invite you to join one or both of these communities, which will give you access to these special offers.
Do You Have Any Job Openings?
Job opportunities are not routinely posted on our site. If you’re interested in applying for a position, send your resume and letter of interest by mail to our Factory Headquarters at 100 River Rock Drive, Suite 102, Buffalo, NY 14207. Resumes will be kept on file for six months and you will be contacted if a suitable position becomes available.