Customer Service

The Fowler's Chocolates Guarantee.

At Fowler’s Chocolate, your satisfaction is our first priority. From the careful creation of our candy to our meticulous shipping process, we take every necessary step to ensure that you receive the finest chocolates in the world – in perfect condition – with every order you place.

We’re certain that our products and service will exceed your expectations! However, if you are not 100% satisfied with your order, you may return the unfinished product to us and you will receive a replacement or refund; you may contact us at the Customer Service phone number or e-mail address listed below.

Contact Us

We welcome you to contact us with any questions or comments you may have. Whether you would like to further inquire about our retail, corporate, or fundraising products, need technical assistance with the ordering process, or would like to check the status of an order you’ve placed, please feel free to contact us at one of the specified telephone numbers or e-mail addresses below.

Customer Service: 1.800.824.2263